Calming Down an Angry Client
Attorney at Work
OCTOBER 13, 2021
As much as we like to believe that if we do everything well, our clients will always love us, it’s just not true. Here are 10 steps to soothe an angry client. You know the scenario. It’s the end of the day. The phone rings and you pick it up, knowing you really shouldn’t. You should just let it go to voicemail, pack up your laptop, and go home. “What the bleep is this?
Let's personalize your content