Episode 17: Stephen Kane on Online Dispute Resolution
Technically Legal
JANUARY 10, 2019
In Episode 17 we talk about online dispute resolution with Stephen Kane, the founder of Fairclaims , a platform that helps people resolve legal claims online. ODR has been around since the 1990s, but really took off when companies like Ebay and Amazon started to use it to resolve customer complaints and disputes. As Stephen explains, many types of disputes are amenable to ODR and courts across the globe are starting to use it.
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