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This might include, but definitely isn’t limited to: Researching or performing duediligence for a client’s matter Correspondences or meetings related to a case Drafting briefs Filing paperwork Court appearances On the other hand, a great deal of legal work falls into the non-billable hour camp.
Performing duediligence on a client matter. Not only do industry-agnostic CRMs lack the customizations needed by law firms, but they often don't integrate with critical tools like law practicemanagement software. Some things you don’t want to rush. Tax preparation. You've got enough on your plate already.
For example, if you are implementing text message marketing to decrease no-shows for appointments, you will need to make sure that your marketing automation tools correctly tie into your scheduling calendar, that legal support staff are trained on how to use it, and that you’ve dialed in the frequency of reminders to be just right. .
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