Remove 2013 Remove Legal CRM Remove Practice management
article thumbnail

Future-Proof Your Practice: A Guide to Law Firm Succession Planning

Rocket Matter

Get free e-book A founding partner at your firm becomes incapacitated, passes away, or decides to retire after decades of practice. According to a 2013 Law Firms in Transition Survey , the answer for most firms is usually concerning. Less than 30% of practices have formal law firm succession planning protocols in place.

article thumbnail

Rocket Matter Customer Support: A Class Apart

Rocket Matter

Our commitment to excellence has been recognized with the renowned Stevie Award for Sales and Customer Service since 2013, including our most recent win in 2024. Often referred to as the “Oscars of the business world,” the Stevie Awards celebrate outstanding performances in sales and customer service across various industries.

article thumbnail

Podcast Highlights: Client Journey Theory | Love Thy Lawyer

Lawmatics

Legal CRM More specifically, Matt and Louis talk about critical operational questions that a legal CRM can address: What mistakes do law firms make in building their business? And so the first ever legal client portal was built, right? MyCase was not a practice management software.